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Would you like to gain self-confidence and be able to influence other people more effectively? If so, this workshop will show you how to communicate with all types and all levels of people while gaining their respect. You really can accomplish more—and with less stress.
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Who Should Attend:
This program is well suited for employees and teams who want to express their ideas, opinions and needs more effectively.
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Workshop Objectives:
- How to communicate and listen more effectively
- Analyzing your communication styles and potential pitfalls
- How to control your anger and anxieties
- Handling criticism without becoming defensive
- Influence styles and uses
- Characteristics of passive-aggressive behaviors
- Building personal self-confidence and avoiding conflict
- Developing a personal action plan for greater success in communication skills
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How You Will Benefit:
- Increase your self-confidence and self-awareness
- Overcome shyness in a variety of settings
- Build your capacity to deal effectively with stressful relationships
- Gain more respect and recognition from your supervisor and peers
- Learn positive techniques for dealing with anger and conflicts
- Manage constructive criticisms positively
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Note: We offer customized versions for administrative and support personnel. More
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Delivery Options